Safaricom is your better option! You are Happy to be a Kenyan,
MPESA is one of it’s kind service started by one of our own Largest Companies, Safaricom. Thumbs up to [tag-tec]Safaricom[/tag-tec]. Being a new service you expect such hitches as delays, suspensions and failures especially when the systems are going through upgrading.
Some upgrades may not always be guaranteed and so it can work or fail. Whichever way, Safaricom, the better option, is always at its foots to offer the best service, and its fast with its customer service.
You are discouraged!
So, you have cashed in some money in your phone because you really have something urgent to achieve with your money. So, you walk in to an MPESA AGENT and browse your phone to safaricom MPESA to get some cash on your hand to sort out your urgent need. But OH! to your surprise, the systems are experiencing delays, or the systems are down. You walk from one agent to the other to no avail.
Be Smart!
Do not over-rely on [tag-tec]MPESA[/tag-tec] for all your deals. It might fail you some day. Only a few coins in your phone but keep the rest in your bank account, at least there are ATMs these days, if you fear having cash on your hands. This way you can always rush to your bank and forego the MPESA option for that particular time. You however rest assured that your money is safe.
Ok, overcome the Blues anyway!
In case you were cashing in your phone, wait until you receive an sms from safaricom even if your agent have received one. Michael Joseph assures you though to relax, and you will get it right.
Finally, keep praising MPESA
Let us support MPESA and any upcoming services like ZAP involving mobile banking and payment services. This will improve Kenya’s economy in such a way that even that guy in the village solves his problems fast. Now that you know MPESA is the only service in the world and one of its kind, why not be proud of it. Praise it, and the engineers and thinkers behind will keep doing a good Job.
What Africans are Missing!
A service that can finally give Africans a service to receive money and send money world wide and that means doing business online. A merchant account! Imagine Mama Mboga online kiosk!. Let me give you a secret, only moneybookers can help you get some money online directly to a bank locally, and merchant account is not really supported. Paypal, is Kenya unfriendly and so it discourages a lot. So what do we do? That is where we should aim, and this Company, Safaricom, could be heading there. Give it a chance to serve you better.
If you don’t know about MPESA, get it right here with MPesa – Africa’s cell phone cash
Article by Poly Muthumbi, a wesite designer, blogger at money focus, and also blogging about health.
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